// terms of service

The deal, in plain words.

No traps in the fine print. Here's what you agree to when you use Retia — and what we commit to in return.

Last updated — June 2026
We keep the lights on. You keep the keys.

1. Agreement

By creating an account or using Retia (the service), you agree to these Terms. If you're using Retia on behalf of an organization, you confirm you're authorized to accept these Terms for it. Retia is operated by Retia Corp. (Retia, we, us), based in Türkiye. If you don't agree with these Terms, please don't use the service.

2. What Retia is

Retia is a personal knowledge backbone, an AI-accessible module registry, and an active agent platform — a substrate your AI tools (Claude, Claude Code, Codex, Cursor, and other MCP-capable agents) connect to and coordinate over. The active agent is suggestion-only: it proposes, and you decide. Retia never takes irreversible action on your behalf without your approval.

3. Your account

You're responsible for keeping your login credentials and your encryption passphrase safe. For content protected with zero-knowledge encryption (Standard Mode), the key never reaches our servers — which means if you lose that passphrase, we cannot recover that content for you. That's the trade-off of true privacy, and it's by design. Keep one account per person unless we agree otherwise in writing.

4. Acceptable use

Use Retia lawfully and in good faith. You agree not to:

5. Plans, billing & renewals

Retia offers a Free plan, a paid Pro plan, and Sovereign (self-host / team). Paid subscriptions are billed monthly in USD through Lemon Squeezy, our payment provider and Merchant of Record, who handles payment processing, invoicing, and applicable taxes. Subscriptions auto-renew each period until you cancel. We never auto-charge you for overage — when an AI quota is reached, those features pause until the next period, and any top-up is a purchase you make on purpose. Early-access pricing, where offered, is locked for the lifetime of your subscription exactly as described at the time of purchase.

6. Your content & ownership

Your vault content — your notes, projects, and modules — is yours. You grant Retia only the limited license needed to store, process, and display that content for the purpose of operating the service for you. We don't sell it, and we don't train AI models on your private vault content (see our Privacy Policy). You can export or delete your content at any time.

7. Our intellectual property

The Retia name, software, design, and brand are ours and remain ours. When you publish a module to the registry, you keep ownership of it and grant other users the rights you specify in its license; you're responsible for having the right to share what you publish.

8. Availability & changes

We work to keep Retia reliable and secure, but the service is provided on an "as available" basis and we may evolve features over time. If we make a material change to these Terms, we'll let you know clearly — not buried in fine print — and the current version always lives at this page with its date at the top.

9. Cancellation & refunds

You can cancel anytime, and you keep paid access until the end of your current billing period. Full details — including refunds and your consumer rights — are in our Refund & Cancellation Policy.

10. Termination

You can close your account whenever you like. We may suspend or terminate access if these Terms are seriously or repeatedly breached, or where required by law. If we ever discontinue the service, we'll give you reasonable notice and a way to export your data.

11. Disclaimers & liability

To the fullest extent permitted by law, the service is provided "as is" without warranties of any kind. We're not liable for indirect, incidental, or consequential damages, and our total liability for any claim is limited to the amount you paid us in the twelve months before the claim. Nothing here limits liability that cannot be limited under applicable law.

12. Governing law

These Terms are governed by the laws of Türkiye. Where you're a consumer, mandatory provisions of Türkiye's consumer protection law — and, where applicable, EU consumer law — still apply, and nothing in these Terms waives statutory rights you cannot waive.

13. Contact

Questions about these Terms? Write to [email protected] — a person reads it.

Terms you can actually read.